Customer-focused, dedicated to serving every Yingben rider
Yingben is committed to providing every user with professional, efficient, and attentive service support. We have established a nationwide after-sales service network with over 300 authorized service outlets, ensuring that every Yingben rider can enjoy timely and convenient service.
In terms of product service, Yingben offers a comprehensive warranty policy. All Yingben shock absorber products are covered by nationwide warranty service: core components are warranted for 2 years or 20,000 km, standard components for 1 year or 10,000 km, and wear parts for 6 months or 5,000 km. We also provide regular maintenance services, including shock absorber inspection, oil seal replacement, damping tuning, and other professional services.
In terms of parts supply, Yingben insists on using genuine original parts to ensure your shock absorbers always maintain optimal performance. We also provide 24-hour roadside assistance to safeguard your rides.
For any questions, please contact us via our customer service hotline at 400-888-8888 (Monday to Sunday 8:00 AM - 8:00 PM), email at yingben@tianyuan-motor.com, or through our online customer service on the official website. Yingben protects every ride you take.